Cancellation policy
Some items and memberships in our store are offered on a recurring or pre-order basis. This policy explains how those work and how to change or cancel them.
MembersOnly membership
MembersOnly is our annual paid membership, billed at $99 for a 12-month term and charged at signup. It includes early access to releases, member pricing, invitations to members' events and community, and a Members Bag Tag.
- Auto-renewal: your membership automatically renews each year at the then-current price. We'll send you a reminder before each renewal so you can decide whether to continue. By joining, you authorize this recurring annual charge until you cancel.
- Cancellation: you can cancel anytime through your account or by emailing help@paradisegolf.co. Your benefits continue through the end of your current paid term, and you won't be charged for the next renewal.
- Refunds: membership fees are non-refundable, and the current term is not prorated on cancellation.
- Price changes: we may change the renewal price with notice before it takes effect; continued membership after the change constitutes acceptance.
Pre-orders
When you place a pre-order, you're reserving a product that isn't yet in inventory. We may collect a deposit at checkout and charge the balance before fulfillment. Pre-order deposits are fully refundable any time before the order ships. Once an order has shipped, our Refund Policy applies.
See our Refund Policy for full details on returns, exchanges, and the product warranty.